Move StatusHow do contracts work for a Saalgu move?
Saalgu is a platform that connects you with moving companies (drivers) and manages your booking and the move itself. Depending on the size of the move and how you pay, it runs as one of three types, and which type applies is stated on your estimate and in your KakaoTalk notification.
| Type | Usually used when | What you pay Saalgu | Balance | Saalgu Care |
|---|---|---|---|---|
| Platform Safe Booking | Most moves booked through an instant estimate or a consultation | Deposit (booking protection fee) | To the driver after the move | Applies |
| B2B Integrated Booking | When you need a tax invoice or proof of the full payment (individuals can use it too) | The full moving price | To Saalgu after loading is finished | Applies |
| Direct Safe Brokerage | On-site-visit estimates for full-pack or semi-pack moves of homes 21 pyeong or larger | Nothing | You contract directly with the connected moving company | Doesn't apply |
With B2B Integrated Booking, Saalgu receives the full moving price, issues the payment documents and oversees the whole move, and if an incident occurs, Saalgu mediates directly and shares responsibility.
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Phone support is available on business days, 9 AM–7 PM (KST). You can request an estimate or book online any time.