Move StatusWhat happens between booking and moving day?
- Booking confirmed: Once you pay the deposit, your booking is confirmed and you receive your estimate and a Move Status link by KakaoTalk notification.
- Driver assigned: Drivers are assigned in order of moving date. We usually let you know the confirmed driver 1–2 days before the move. Until then, it's normal to see “Reviewing assignment.”
- Driver details: Once a driver is assigned, you can see their name, contact number and vehicle number in Move Status.
- The day before: We send you a checklist of things to take care of.
- Moving day: The move goes ahead with your driver, and when it's done, you check the condition of your belongings together. You pay the balance to the driver or to Saalgu, depending on the booking type (When and to whom you pay for the move).
- After the move: Report any damage or loss within 14 days. Move Status stays available for 30 days.
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Phone support is available on business days, 9 AM–7 PM (KST). You can request an estimate or book online any time.