When will my driver be assigned? It still says assignment is in progress

Drivers are assigned one by one in order of moving date. We usually let you know the confirmed driver 1–2 days before the move, so until then it's normal for Move Status to show “Reviewing assignment.”

If your move is coming up and a driver still hasn't been assigned, it's flagged for top-priority dispatch, and the responsible team checks and coordinates it directly. Once a driver is assigned, you can see their name, contact number and vehicle number in Move Status.