My driver or contact person isn't answering the phone

During a move, the crew is often busy loading and carrying, so they can't always answer right away. Rather than calling again and again, text your “address, current situation and what you need.”

If the driver still doesn't answer, send the same message to 1551-2425 or the contact number in your KakaoTalk notification. Saalgu will contact the driver and let you know what's happening.