I was asked on site for money not in the estimate (meal money, tips, etc.)

If your belongings and conditions match the estimate but you're asked for meal money, a tip or extra labor costs, don't pay right away; first let us know at 1551-2425 or the contact number in your KakaoTalk notification. Saalgu will check with the driver right away and sort it out.

If you've already paid on a Platform Safe Booking, you can be compensated for the amount you actually paid through Saalgu Care. Please send us the following.

• What the money was called, how much it was, and when you were asked for it
• Transfer records, card payment records, or, if you paid in cash, something that shows you paid
• Text or KakaoTalk messages, call recordings or notes

With B2B Integrated Booking, extra charges are also set only once Saalgu confirms them. Under the B2B terms, Saalgu isn't responsible for money you pay the driver separately without Saalgu's confirmation, so please tell Saalgu before you pay.