I saw something get broken during the move

1. Take photos or a video on the spot. Ideally, 1 of the whole item and at least 2 close-ups of the damaged area.
2. Tell the driver right away, and also leave a text for Saalgu (1551-2425 or your contact number).
3. If the driver admits the damage and you agree on an amount right away, that amount can be taken off the balance (for B2B Integrated Booking, when Saalgu has confirmed it). If you can't agree, pay the balance as agreed, and Saalgu will handle the damage compensation separately.

You just need to let us know within 14 days, counting your moving day (Reporting damage or loss).